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This is a legal agreement between you, i.e., the person accessing, viewing, or using the web application available at or (“Website”) (referred, in this document, to as “you”, “your” or “User” as the case may be) and Kraymera Study Abroad (Regd. NZ EDUPRO INFOSERVICES), a proprietorship, and having its registered office at 01B125, We Work Chromium, JVLR, Andheri East 400076 (“Kraymera Study Abroad or Vinayak Rao” , “us”, “our” or “we”).

This document (“Terms”) sets forth the legally binding terms and conditions for your use of the Website and any other platforms that may be made available to you in the future, including but not limited to, mobile applications and electronic devices in connection with our Services (defined below). These Terms shall govern the use of this Website and our Services (as defined below) by all Users, irrespective of whether such User is a subscriber of free or paid Services. Therefore, please read these terms carefully before using this Website and availing Services offered by us.



By subscribing to any of our Services and/or using, accessing this Website in any manner, you consent to be bound by all of the terms contained herein and on the Website, which also incorporates the privacy policy available at [Privacy Policy Link] and all other operational rules and policies that may be published from time to time by us, each of which is incorporated by reference in these Terms and each of which may be updated by us from time to time. In addition, some Services may be subject to additional terms and conditions communicated by us to you, from time to time, and your use of such Services is subject to such additional terms and conditions, which are incorporated into these Terms by reference.




Kraymera Study Abroad is a platform that enables dissemination of educational content and education consultancy to Users through different media, including but not limited to audio, visual, textual, or physical means, whether live or pre-recorded, specific details of which are more fully described in the sales brochures made available to you under the web page for each specific course on our Website (“Services”). Services shall also include any incidental or ancillary Services provided by Kraymera Study Abroad through this Website, or through any online or offline platform that may be opted by Kraymera Study Abroad in its sole discretion for the transmission of its Services in the future, including but not limited to mobile applications or electronic devices. These Services are provided to you subject to these Terms and may be utilized by you, solely for your own use, and not for the use or benefit of any third party.



Kraymera Study Abroad offers an array of Services for our Users to choose from. Services may be of the following types:


1. On-demand courses with pre-recorded classes along with specific live components that Users can subscribe and enroll in at any time and access on-demand; and

2. Application-based cohort courses where Users attend live sessions with their cohorts. To subscribe to these live courses, Users must submit an application through the specific web page of the course of their choice on the Website and wait to be contacted by our sales team who will allocate you a counselor. We reserve the right to modify our Services and the format in which it is offered at any time and in our sole discretion subject to applicable laws.



Your subscription to our Services is contingent on the following terms and conditions:


1. Subscription to any Service will allow you access only to the content and sessions available under such Service. We may, in our sole discretion, decide to add-on certain additional and optional content or sessions, free of charge or for a fee, from time to time, but this will not be a matter of right of the User;

2. Subscription to any Service will be valid for a period of 1 (one) year from the date of subscription. We reserve the right to delete and or restrict your access to the Service at any point in time post the expiry of this period.

3. In our endeavor to continuously improve our offering of Services, we may offer different packages of Services with different prices to members of the same cohort at our sole discretion.




To access and use the Services, you are required to register for free with Kraymera Study Abroad through our Website by providing your name, email address, phone number, password, and such other details that may be required to be furnished by you from time to time. You hereby represent, warrant, and covenant that the information provided by you is true, accurate, complete, and not misleading. Registration is a one-time process and if you have been previously registered, you shall log in/sign into your account using the same credentials as provided by you during the registration process.



You shall:


1. Not provide any false personal information to us or create any account for anyone other than yourself without such person's permission;

2. Not use a username that is the name of another person, with the intent to impersonate that person;

3. Not use a username that is a name that is otherwise offensive, vulgar, obscene, or otherwise unlawful;

4. Not divulge or share your access details with any third party for any reason whatsoever;

5. Not share your credentials with a third party with a commercial intent;

6. Not use your credentials with the intention of intruding into our servers or causing any interference or damage to our operations.


You represent and warrant that if you are an individual, you are of legal age to form a binding contract. If you are not of legal age, you may only access, use and register on this Website with the consent of and under the supervision of a parent or legal guardian. Please note that if a User is younger than the legal age to form a binding contract, we assume that the parent or guardian of such a minor has read and understood these Terms and is supervising the minor’s usage of the Website and availment of Services. Kraymera Study Abroad reserves the right to terminate your registration and subscription if it is brought to our notice that you do not satisfy the legal age requirement and your usage of our Website or availment of Services was not with the consent of a parent/guardian as stipulated herein.


You are solely responsible and liable for any activity that occurs on or through your account, and you shall be responsible for maintaining the confidentiality of your password. You agree not to provide any other person with access to your account. You shall immediately notify us in writing of any unauthorized use of your account, or other account-related security breach of which you are aware.



You agree to pay all fees and applicable charges for Services you purchase from us. All fees and applicable charges are payable in full and in advance and will be valid until the completion of the period of your selected Service or until canceled or terminated in accordance with these Terms. We reserve the right to delete or suspend your access to Services for incomplete payment of fees and applicable charges.


Please note that we use third-party payment gateways or for the purpose of collection of fees and applicable charges. Please note that such Third Party Payment Service Providers are independent service providers and not an agent or employee of Kraymera Study Abroad and are independent of and not connected to Kraymera Study Abroad in any manner whatsoever. In the event that you are redirected to any external website or application of such Third Party Payment Service Providers, we disclaim all liability regarding (a) the privacy of your information shared on such websites or applications; (b) security and protection measures for the information and data shared and technology employed on such websites or applications and (c) any and all interaction, correspondence, transactions that may occur between you and such Third Party Payment Service Providers. We strongly advise you to read and understand the terms and conditions and privacy policy and any other policies that may be applicable and available on their platform before using their services and sharing any information with them.**




You acknowledge that the Services purchased by you are non-transferable and non-refundable. You acknowledge that we are under no obligation to refund any fees and applicable charges paid by you unless a money back guarantee is displayed on our webpage, in full or partially, under no circumstances, including for modifying and extending the duration of the Service, change in the commencement date of the Service, your failure to attend or participate in the Service, modification of the structure or content of the Service.


If a refund is provided, you hereby agree and acknowledge that such amount to be refunded may either be paid in cash or credit (for the purchase of any other Services of Kraymera Study Abroad of equivalent value) at the sole discretion of Kraymera Study Abroad within 5-7 working days.



All content created and provided by us through the Website and our Services (“Content”) is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, as applicable.


Copyright in Content on the Website and Services, including but not limited to all Content, software, design, text, sound recordings, and images, are our exclusive property, or licensed to us, except as otherwise expressly stated. All trademarks, service marks, trade names, trade dress, and other forms of intellectual property used on the Website and in connection with the Services are either proprietary to us or have been licensed to us. Nothing in these Terms shall be deemed to grant to the User, either directly or indirectly, any license or other right under any copyright or other intellectual property owned by or licensed to Kraymera Study Abroad.


You must:


1. Not copy, reproduce, republish, upload, post, transmit or distribute in any way any Content or part thereof from the Website or Services;

2. Not copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store, or otherwise use the Website or Services in any manner inconsistent with these Terms;

3. Not delete, alter, or modify any Content of the Website or the Services in any way, including but not limited to copyright or trademark symbols, logos, that you do not own or have express permission to modify;

4. Not reverse engineer, disassemble or decompile any of the software and/or technological components of our Website or Services in whole or in part.


Subject to these Terms, we grant each User a limited, non-exclusive, non-sublicensable, and non-transferable license to use this Content solely for their own personal, non-commercial use. Use or storage of any such Content for purposes other than personal, non-commercial use is expressly prohibited unless expressly permitted by us in writing. All Content provided by us is to be used by you only in the capacity of an end-user of the Services, and such Content is made available without any representations or warranties whatsoever, and we hereby disclaim any implied warranties, including but not limited to warranties of fitness for use, accuracy, merchantability, or non-infringement.


Please note that the Website may include content, whether publicly posted or privately transmitted, which is created and provided by other Users or third parties. However, we cannot and do not guarantee the authenticity of any such content. You acknowledge that all content accessed by you in connection with the Service is at your own risk, and you will be solely responsible and liable for any damage or loss to you resulting therefrom. If you submit content to the Website, you hereby grant us a non-exclusive, worldwide, royalty-free, sub-licensable, transferable license to use, reproduce, distribute such content on our Website.



Users are expected to maintain a reasonable standard of decorum, decency, and integrity while using the Website and Services.


You acknowledge and agree:


1. To be respectful, professional, and inclusive in all your interactions and communications and usage of the Website and Services and any other platform on which Kraymera Study Abroad may organize a group discussion;

2. To ensure that any communication made by you on this Website or on any present or future platform of Kraymera Study Abroad in connection with our Services shall not be harmful, harassing, blasphemous, defamatory, pornographic, libelous, invasive of another’s privacy, hateful, disparaging, relating to or encouraging money laundering or gambling, illegal, obscene, defamatory, injurious to third parties, racially or ethnically objectionable, politically, religiously, or sexually objectionable;

3. Not to communicate or behave in a manner that is harmful to minors in any way;

4. Not to reproduce or distribute, for commercial gain or otherwise, through any medium, any part of the Services offered to you unless with our express written consent;

5. Not to tamper, alter or modify any part of the technology of the Website and Services over which you are given access;

6. Not to make false or malicious statements against the Services offered by us;

7. Not to use the Website or Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into our Website or Services or any of our operating systems;

8. Not to engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling,” “phishing,” and "griefing" as those terms are commonly understood and used on the internet;

9. Not to use the Website or any Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other Users;

10. Not to release any software virus or use any computer code, file, or program that is designed to interrupt, destroy, or limit the functionality of any computer resource of Kraymera Study Abroad;

11. Not to carry out reverse engineering in respect of the hardware or software underlying the Website or Services or any part thereof;

12. To comply with any applicable law and regulation relating to downloading and or using the Content and or technology in connection with the Website or Services;

13. Not to share any information pertaining to a third party to which the User does not have any right to share;

14. Not to infringe any patent, trademark, copyright, or other proprietary rights of any third party

15. Not to breach any obligation of confidentiality owed to us or any third party;

16. Not to engage in any activity that causes or may cause damage to any goodwill associated with the Services and/or any other goodwill that may be associated with Kraymera Study Abroad;

17. Not to harass or cause distress or inconvenience to any person through the use of the Website and Services, including but not limited to unsolicited and/or unauthorized advertising, promotional materials, junk mails, spam;

18. Not to collect, store, or use any information about other Users for any purpose that is not expressly authorized by these Terms.


Violation of any of the above terms and conditions may lead to your suspension and/or termination as a User with or without notice. We also reserve the right to suspend or terminate your use of the Website and Services in our sole discretion if we have reason to believe that you may have violated any of the above-mentioned terms.



You agree that Kraymera Study Abroad, in its sole discretion, may terminate or suspend your access to the Website and Services or any part thereof, at any time, with or without notice, for any reason, including, without limitation, breach of these Terms. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.


Upon termination or suspension, regardless of the reasons, your right to use the Website and Services immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Services.


You agree that we shall not be liable to you or any third party for any termination or suspension of your access to the Website and Services or any part thereof.



You understand and agree that your use of the Website and Services is at your own risk. The Website and Services are provided on an "as is" and "as available" basis without any representations or warranties, express or implied, of any kind, including, but not limited to, warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion under law.


You expressly agree that your use of the Website and Services is at your sole risk and responsibility. We, our affiliates, and our partners do not warrant that your use of the Website and Services will be uninterrupted, error-free, free from unauthorized access, including third-party hackers or denial of service attacks, or free from other failures or any defects or errors or that any information obtained by you as a result of your use of the Website and Services will be accurate or reliable.


We do not warrant that the Services or the servers that make the Services available will be free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the Website and Services or any Content made available on the Website and Services in terms of their correctness, accuracy, reliability, or otherwise.



You understand and agree that to the extent permitted by applicable law, in no event will Kraymera Study Abroad, its affiliates, officers, employees, agents, partners, and licensors be liable for any indirect, incidental, special, consequential, or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your access to or use of, or your inability to access or use the Website and Services or any part thereof, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


In no event will our aggregate liability to you or any third party in any matter arising from or related to the Website and Services or these Terms exceed the sum of [Amount in Words (e.g., One Hundred Dollars)].



You agree to indemnify and hold Kraymera Study Abroad, its affiliates, officers, agents, partners, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms, your improper use of the Website and Services, your violation of any law or the rights of a third party, or any breach of the representations, warranties, and covenants made by you herein.



These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai.



These Terms constitute the entire agreement between you and Kraymera Study Abroad regarding the use of the Website and Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect.



If you have any questions about these Terms or the Services, please contact us at


  • Privacy Policy 


The website and (“Website”) is owned and operated by NZ EDUPRO INFOSERVICES (“Company”). [The Company is engaged in the business of disseminating educational content and education consultancy to users through different media including but not limited to audio, visual, textual, or physical means, whether live or pre-recorded, specific details of which are more fully described in the sales brochures made available to you under the web page for each specific course on our Website (“Services”).]


This privacy policy (“Privacy Policy”) sets out the privacy practices of the Company with respect to the usage of the Website and any other platforms that may be made available to you by the Company, in the future including, but not limited to, mobile applications and electronic devices in connection with our Services.



This document is published in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy on an online portal of the Company. We request you to go through this Privacy Policy carefully before you decide to access the Website and avail the Services.



For the purposes of this Privacy Policy, the words “us,” “we,” and “our” refer to the Company and all references to “you,” “your” or “user,” as applicable, means the person who accesses or uses the Website and avails the Services in any manner or capacity.


The protection and security of your personal information are our top priority, and we have taken all reasonable measures to protect the confidentiality of the user information and its transmission through the internet.



By using our Services and the Website or by otherwise giving us your information under the concerned Terms of Use available at Terms & Conditions, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy. If you do not agree to this Privacy Policy, kindly do not use our Services and the Website or share any of your information in any manner whatsoever with us.





We may collect and process information from you through your access and use of the Website and Services. We may collect and process personal information provided by you, including but not limited to any information that identifies or can be used to identify, contact, or locate you, such as your name, address, email address, phone number, gender, photograph, date of birth, bank account details, login credentials, and passwords.


We may also receive data from or about the computer, mobile phone, or other devices you use to access the Website, including when multiple users log in from the same device. This may include network and communication information, such as your IP address or phone number, and other information about things like your internet service, operating system, location, the type (including identifiers) of the device or browser you use, or the pages you visit. For example, we could request device information to improve how our Services work on your device.


We may also receive information regarding the details and transaction history in connection with your use of the Website. We may also get information about you from other sources. For example, if you create or log into your account through any associated service, we will receive information from that service (such as your username and profile information) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.


We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience.



The information that we receive from you as detailed in the paragraph above is hereinafter, collectively referred to as “Personal Information.”






Use of the Information for Services


The primary goal of the Company in collecting the Personal Information is to enable access to and use of the Website and Services by you. We may use the Personal Information provided by you in the following ways:


To provide access to and use of the Website;

To provide access to and use of the Services;

To observe and analyze usage, diagnose problems and issues, and improve and administer the quality and performance of the Website and Service;

To confirm your identity to determine your eligibility to access and use the Website and avail the Services;

Remember the basic information provided by you for effective and efficient access to the Website and Service;

To notify you about any changes to the Website, Services, and this Privacy Policy;

For the purpose of sending administrative notices, Service related alerts, marketing communications and advertisements, and similar communication from time to time;

For internal operations such as market research, troubleshooting, project planning, and devising strategies against fraud and other criminal activity;

To enforce the provisions of this Privacy Policy and Terms of Use; and

To disclose your Personal Information to any of our affiliates or related entities in connection with the operation and management of the Website and Services in accordance with applicable laws.



Cookies and IP Address


Cookies are small portions of information saved by your browser onto your computer or mobile (“Cookies”). Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service.

We may use information collected from our Cookies to identify user behavior and to serve content and offers based on your profile, in order to personalize your experience and in order to enhance the convenience of the users of our Website and Services.

Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

You acknowledge and agree that third-party service providers may use Cookies or similar technologies to collect information about your pattern of accessing and using the Website and availing the Services, to inform, optimize, and provide advertisements based on your visits to the Website and general browsing pattern and report how the third party service provider’s advertisement impressions and interactions with these impressions and services are in relation to your visits on such third party’s website.

We neither have access to, nor does the Privacy Policy govern the use of Cookies or other tracking technologies that may be placed by third-party service providers on the Website. These parties may permit you to opt out of tailored advertisement at any time; however, to the extent advertising technology is integrated into the Website and Services, you may still receive advertisements and related updates even if they or you choose to opt-out of tailored advertising. We assume no responsibility or liability whatsoever for your receipt or use of such tailored advertisements.

We may use any data that is automatically captured by the cookies on our Website and Services, including your device name, operating system version, configuration of the application, time, and date of your use of the Website and Service, IP address, and other such related statistics. Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s or device’s IP address. When you request a page from any page within the Website, our web servers automatically recognize your domain name and IP address to help us identify your location. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Website.






Other than as mentioned elsewhere in this Privacy Policy, we may share aggregated demographic information with third parties. This is not linked to any Personal Information that can identify an individual person. We will, however, not be liable for the transfer of any Personal Information resulting from the failure of third-party service providers, cyber-attacks, or terrorism or any other event beyond the Company’s control.



We may partner with another third party to provide certain specific services if required. When you sign up for such services, we may share such Personal Information that is necessary for the third party to provide these services. Our contractual arrangements with such third parties restrict these parties from using Personal Information except for the explicit purpose of providing the specific services agreed to be provided by such third party.


Targeted Advertising

You expressly acknowledge and agree that we may also share or transfer information (including Personal Information) in relation to your browsing history, cache, IP address, and domain name to third-party service providers for the limited purpose of allowing or permitting such third-party service providers, including social media websites, to map similar audiences and display advertisements and notifications on websites across the Internet, based on the information that is collected by us. Personal Information may also be shared or transferred to optimize and display advertisements based on your past preferences and visits to the Website. We do not allow any unauthorized persons or organization to use any information that we may collect from you through this Website.


Regulatory Disclosures

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the Company, our Services, the Website or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without notice to you.



When you e-mail/message a Service available on the Website to a friend, you and your friend’s names and e-mail addresses/numbers are requested. This ensures that your friend will know that you have requested that we send them an e-mail/message. Your email and your friends’ e-mail addresses will only be used for this purpose unless permission is otherwise granted.


Link to Third Party Websites

The Website and Services may contain links that may lead you to other websites, applications, and services offered by third parties. Please note that once you leave the Company’s Website and Services, you will be subjected to the privacy policy of such other third parties. The linked websites, applications, and services are not necessarily under our control. Please be aware that we are not responsible or liable for the privacy practices of such third parties. We encourage you to read the privacy policies of each and every such third party. If you decide to access any of the third-party websites, applications, and services, you do this entirely at your own risk.




We have put in place necessary security practices and procedures to safeguard and secure your Personal Information against unauthorized disclosure and use. We only process Personal Information in accordance with this Privacy Policy. Access to your Personal Information is limited to employees, agents, or partners and third parties, who we reasonably believe will need that information to enable the Company to provide Services to you. However, we are not responsible for the confidentiality, security, or distribution of your Personal Information by our agents, partners, and third parties.

In using the Website and Services, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website and Services will be at your own risk, and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access, or other acts of third parties, or acts or omissions beyond our reasonable control, and you agree not to hold the Company responsible for any breach of security.

In the event we become aware of any breach of the security of your information, we will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.




This Privacy Policy does not apply to any information other than information collected by the Company through the Website and Services, including such information collected in accordance with paragraph 1 above on “Collection of Information” and governed by the terms of the Terms of Use available at Terms & Conditions. This Privacy Policy will not apply to any information available in the public domain and unsolicited information provided by you through the Website and Services or through any other means. This includes, but is not limited to, information posted on any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential, and we will be free to use, disclose such unsolicited information without limitation.




The consent that you provide for the collection, use, and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing by sending an email to If you withdraw your consent, we will stop processing the relevant Personal Information except to the extent that we have other grounds for processing such Personal Information under applicable laws. We will respond to your request within a reasonable timeframe.




We shall not retain Personal Information longer than is necessary to fulfill the purposes for which it was collected and as permitted by applicable law. Subject to applicable law, if you delete your account or withdraw your consent for the collection, use, and disclosure of your Personal Information, we may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to the deletion of an account, to investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons.




The Website allows users access to their Personal Information and allows them to correct, amend, or delete inaccurate information. You are responsible for maintaining the accuracy of the Personal Information you submit to us, such as your contact information provided as part of account registration. We rely on you to disclose all relevant and accurate information and to inform the Company of any changes. If you wish to make a request to correct or update your Personal Information, you may submit your request by sending an email to We shall not be liable for the accuracy or competency of any information that you have shared with us.




You may opt-out of receiving marketing and certain other kinds of non-account related communications from the Company by clicking on the “unsubscribe” button or by sending an email to




From time to time, we may update this Privacy Policy to reflect changes to our information practices with due notice to you via the Website or by email. You acknowledge that it is your responsibility to check this Privacy Policy for updates periodically. Your continued use of the Website and Services following the posting of any changes to this Privacy Policy will be deemed to constitute an acceptance of those changes.



In the event that you wish to raise a query or complaint with us, please contact our Grievance Officer (contact details set out below) who shall acknowledge your complaint within 24 (twenty-four) hours from the time of receipt of such complaint. Kindly note that once your complaint is received, we shall use our best efforts to redress it within a period of 15 (fifteen) days from the date of receipt of such complaint.

Contact Details of Grievance Officer:

Name: Vinayak Rao 


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